Have Any Questions?

Find possible answers below or contact our sales team​ for any questions.

General

1. Supplier Background Check
We verify and audit factories to ensure they meet legal requirements for export to your country.

2. Importing Guidance
Free consulting on import/export knowledge, compliances, and certifications.

3. Product Sourcing and Quotation
Get competitive quotes from multiple manufacturers within 48 hours based on quality, lead time, and cost.

4. Delivery Cost Evaluation
Logistics experts estimate delivery costs based on the nearest discharge port.

5. Samples
Collect product samples from suppliers, check quality, and ship them in one box to save fees. Custom logos and requirements supported.

1. Visiting Reception
Private car pickup and daily schedule planning to ensure an efficient purchasing experience.

2. Guidance
Full support to understand products, standards, and shipment process, especially for new importers.

3. Negotiation
Experienced negotiators help secure the best price and product specifications while maintaining quality.

4. Order Monitoring
Regular communication and order tracking to detect issues and speed up manufacturing if needed.

5. Payment
Secure payment methods verified for trustworthy transactions.

6. Manufacturing Quality Control
Thorough product inspection before shipment with experienced inspectors; production held if quality issues arise.

7. Shipping Marks and Labels
Professional packing and labeling to identify packages clearly during shipment.

8. Feedback
Timely updates on production progress, delivery status, and market conditions.

  1. Registered Company: Founded in 2007, we have served over 1,000 clients, resolving import challenges with expertise and patience.

  2. Professionalism: Specializing in building materials exports like tiles, sanitary ware, lighting, furniture, and more. We are confident as one of China’s top sourcing agents in this field.

  3. Experience: Partnered with 300+ manufacturers, we expertly match suppliers to villas, hotels, retail, or wholesale projects, ensuring reputable partners and cost savings.

  4. Skilled Team: All sourcing managers have 5+ years of experience managing sourcing and export processes professionally.

  5. Strong Negotiation: With 14+ years in local markets, we secure quality products at the best prices, customizing order details and rigorously inspecting quality.

  6. Interior Design: We connect clients with professional design teams when project design is needed.

  7. Local Advantage: Based in Foshan near Guangzhou, we communicate face-to-face with suppliers, inspect products, and coordinate shipping efficiently.

  8. Affordable Shipping: We work with trusted freight companies offering competitive rates and recommend customs clearance agencies for smooth delivery.

  9. Personalized Service: For clients visiting China, we offer private car pickup and carefully arranged schedules to maximize visits to multiple markets and suppliers in limited time.

Product

It depends on the products and quantities you need.

  • If your quantity can reach the factories’ MOQ, we will definitely choose the factory first.
  • If your quantity is less than the factories’ MOQ, we will negotiate with the factories to accept your quantity.
  • If the factories cannot reduce the MOQ, we will contact some large wholesalers with good prices and low quantity requirements.
  • A detailed floor plan of your house
  • A purchasing list containing all the products you need, preferably with quantity, size, color, and fabric requirements
  • Styles you like, preferably with pictures
  • When you need the goods to arrive at your warehouse
  • The unloading port near your house and we will check the sea freight
  • Your requirements, such as product, quantity, target price, etc.
  • Your website or business situation
  • The standard of your goods

We exported to many countries and know the standards of some countries. Especially for commercial buildings, some product certificates are strictly required. Otherwise, the project cannot be approved by the local government. Please let us know which country you are from and what products you need, and our sourcing team will provide you with a complete guidance.

We exported to many countries and know the standards of some countries. Especially for commercial buildings, some product certificates are strictly required. Otherwise, the project cannot be approved by the local government. Please let us know which country you are from and what products you need, and our sourcing team will provide you with a complete guidance.

1) Production time

It depends on the products you purchase. For tiles, lights and other conventional products, it takes about 20 days. For customized products such as furniture, kitchen cabinets, doors and windows, it usually takes more than 45 days. Please check with our sourcing manager to confirm the exact production time.

2) Delivery time

It depends on which country you need to ship to. It takes about 6 weeks to get to the United States and 2 weeks to get to Australia.

Please advise our sourcing manager of your discharge port, and he/she will confirm the time for you.

It depends.

  • If the factory has enough stocks, we can accept your quantities.
  • If there is not enough stocks, the factory will require the minimum order quantity for new production.
  • Sometimes we can also add orders to major clients of the factory, and they can arrange production together. In this case, small quantities are acceptable

Furniture Tour

1) For residential projects

It takes 2 to 5 days. Most clients will spend 3 days buying everything they need for their house. Don’t worry, we will make a detailed purchasing plan to ensure that time will not be wasted and you can find all the products.

2) For large construction projects

In our experience, if buyers prepare all the required documents and make a quick decision, they can buy many products in a week.

3) For business

If you need to buy from different cities in China, it may take 5-8 days.

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Yes, we will pick you up from your hotel to the furniture malls and manufacturers during your visit. We will help you negotiate prices and distinguish which suppliers are good and which are not.

We will help you check the goods before loading to ensure their quality and design meet your needs. According to our experience, some furniture malls have quality guarantees but the prices are medium to high, and some malls have no quality guarantees but the prices are low. We will help you distinguish.

Our services include two options:

If you buy directly from your own suppliers, we handle quality checks and delivery coordination, with fees based on location and order size.

If we manage the entire process—from samples to production—we charge based on product value, saving you time and handling negotiations and quality issues on your behalf.

Though the second option costs a bit more, it offers greater convenience and peace of mind.

We will not specify which suppliers you need to buy from. You can choose any supplier online or in shopping malls and factories.

However, if you do not have some good suppliers on hand, we can recommend some for your reference. In addition, as we have worked with many suppliers before, we will let you know which suppliers are good and which are not recommended to cooperate.

Service

We were registered in Hong Kong in 2007 and in Mainland China in 2018. You will sign a contract with our Hong Kong company.

We have several types of contracts depending on the clients’ purchase goals. Generally, we have agency contracts, supply contracts, sales contracts, etc. Please contact us for more detailed information.

Sure. We strictly protect our clients’ data and will not disclose any information without your prior consent. However, we would appreciate it if you agree to leave a video comment on our website

We will check the quality in detail before loading to ensure that all products are of good quality and in good shape. For defective items, there may be the following reasons:

1) Suppliers’ quality problems

If it is their quality problems, we will negotiate with the suppliers for compensation.

2) Shipping company’s errors

If you have purchased shipping insurance and received defective items due to transportation problems, we will request compensation from the insurance company.

3) Unloading problems

If damage occurs during unloading, the importer shall be liable.

We will check the quality in detail before loading to ensure that all products are of good quality and in good shape. For defective items, there may be the following reasons:

1) Suppliers’ quality problems

If it is their quality problems, we will negotiate with the suppliers for compensation.

2) Shipping company’s errors

If you have purchased shipping insurance and received defective items due to transportation problems, we will request compensation from the insurance company.

3) Unloading problems

If damage occurs during unloading, the importer shall be liable.

Yes, this is what we usually do for our clients. You can place orders from different suppliers, and our company will integrate all products together and load them on the same container.

The normal progress is similar to the above. Whether you come to China or not, our source of goods is the same.

Payment

In our experience, usually the fees you would need to pay are as follows:

1) Amounts of order

It depends on the total number of your orders

2) Delivery charges

From the port of China to the discharge port in your country/region.

  • If quoted at FOB prices, you only need to pay the sea freight
  • If quoted at EXW prices, you need to pay local Chinese charges plus sea freight
  • Marine insurance. This is optional

3) Import charges

  • Import duties and tariffs
  • Import customs clearance
  • Delivery charges from the discharge port to your warehouse

4) Service charges

This is what we discussed earlier in this file, and it is based on the total amount of your order

  • For small orders less than $3,000, the suppliers require 100% payment for production
  • For ordinary orders, the suppliers require 30% as a deposit and the balance to be paid before loading.
  • For customized products, the suppliers require 40%-50% as a deposit and the balance to be paid before loading

1) Visit China

Some furniture stores can accept international card payments, while some cannot. You have below two payment methods:

  • Pay directly by card and US cash (we recommend this method as the first choice)
  • Bring a small amount of US cash when placing the order and pay each supplier one or two hundred dollars. Transfer the full deposit to our company, we will convert it into RMB, and pay the remaining deposit to all your suppliers.

2) Purchase online

If purchase from a few of suppliers in a large amount of order, pay directly to your suppliers via T/T payment.

If you purchase from many different suppliers, and the amount of each order is small, you can transfer to our company and we will pay the suppliers on your behalf

Before making international payments, verify the business credentials, check the license to confirm it’s a registered company (not an individual), ensure proforma invoices and bank details have official seals (not just digital signatures), match the bank payee name with contracts, and confirm contact info via email or phone. Never pay the balance until you have inspected the finished products.

Many buyers trust us because we meet these standards and have complied with contracts and laws for 16 years. We conduct background checks on suppliers, only pay balances after product inspections, and sometimes delay final payment until goods are loaded.

We simplify payments by handling transfers to multiple suppliers, saving you repeated verifications and wire transfer fees, since many Chinese suppliers don’t have US dollar accounts. Our mainland China location allows us to manage payments efficiently without extra costs.

The following are our regular ways of receiving payments:

1) Wire transfer

If the payment exceeds $1,000, T/T payment is usually used.

2) PayPal

If the amount is less than $1000, it is always used.

3) Western Union

If the payment is less than $5,000, it is usually used.

Tariffs and duties are the most important parts to consider for importers. The customs value is reflected on the commercial invoice.

Formula: Custom Value x Duty Rate = Import Duty

Different countries have different import policies. Contact us and we will provide a good plan to help you save import costs.

Shipping

1. Product consolidation

Our team will help consolidate all your orders from different suppliers and load on the containers.You don’t need to worry about how to get all products together.We will handle all.

2. Container booking,loading

We will count the exact cubic meters for all your orders and book the right container sizes.All loading works will be handled by our exporting team.

3. Exporting customs clearance

We will take good of all exporting customs clearance to make sure your containers will be released by China Customs and shipped on time.

4. All paper works

Our document team will prepare all necessary paper works for your importing customs clearance.You will not have have troubles cause all documents are official, legal and eligible.

5. After-sale services

We take your experience very seriously. If there is any quality problem, we will deal with it at the soonest

The freight is determined by the following factors:

  • Shipping time
  • Shipping company
  • Unloading port

Shipping costs will vary weekly. Before your purchase, we will verify the estimated cost with the shipping company. Once all your orders are ready, we will need to reconfirm the final exact shipping charges

Whether your order is FCL or LCL, we will assist you to ship the goods without any difficulty. Normally we will do as follow:

  • If you have your shipping agent, we will book the container from them
  • If necessary, we can recommend good shipping agents for you to compare

Yes. After confirming the products, amounts of order, importing purpose, unloading port and delivery charges, we will provide the best plan for your import.

After placing orders, we will count the space of all your products to estimate CBMs. Sometimes it may not be enough for a full container,while sometimes it may be more than one container. To be honest, the more suppliers you purchase from, the harder it is to count the exact CBMs because the packages are not standard sizes. We will try to count correctly when all goods are ready to ensure that all products can be loaded into the container without wasting too much space.

Yes, this is what we do for all our clients. Importers can use the paper documents we prepare to easily complete import customs clearance.

1) Necessary documents

  • Commercial invoice
  • Packing list
  • Bill of lading

2) Documents specially required by certain countries

  • C/O, Form A, Form E
  • Fumigation certificate
  • SABER
  • Tested reports
  • ISF
  • Security certificate

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